An innovative system dedicated to companies engaged in the sale of electricity and gas. A complex solution supporting the full customer lifecycle, from client acquisition, through the TPA process, the completion of financial settlements, after-sales service, to contract renewals or extensions. This process is executed through two key modules: CRM and Billing. This solution is equipped in the online customer service which ensures easy contact between client and seller. IRIS system can be implemented through a cloud-based module or as an OnPremise solution.
New way of communicating with clients that gives you wide opportunities, showing your company's innovation and showing the pace of its development. Available 24 hours a day, 7 days a week, having conversations with an unlimited number of users at the same time, will relieve your call center. He can answer the most frequently asked questions by building a positive image of your company, while collecting information about the needs of customers. Based on this information, you can make business decisions that are important to your business. Arousing positive customer feelings, EbiBot builds trust and allows you to overtake your competition.